Student Success Coaching

  • Students on Computers

    Schedule a Student Success Coaching Appointment

    Students can schedule appointments through EAB | Navigate.

    Click Here to Log On to EAB | Navigate

    To schedule a student success coaching appointment: 

    1. Click “Schedule Appointment” in the top right corner.
    2. Under the type of appointment, select “Student Success Coaching.” 
    3. Select “Academic Success Coaching” as the service.
    4. Select your date preference for the appointment (please note that student success coaching appointments must be scheduled 24 hours or more in advance).
    5. Select the meeting type preference for your appointment (in person, phone, or virtual).
    6. Finally, select the time that works best for you.
    7. Review and confirm your appointment details.
    8. You may choose to add additional comments for your Student Success Coach to review prior to your appointment.
    9. Opt-in to receive automatic reminders about your upcoming appointment. 

    Once scheduled, you’ll receive a confirmation email sent to your KSU student email account. 

    Holistic Approach to Academic Success


    Student Success Coaches  provide personalized, collaborative, one-on-one guidance to help students address the holistic needs that may impact their academic success. By understanding and addressing each student's social, cultural, financial, career, and well-being goals and strengths, coaches help to improve their academic and personal success. Student Success Coaches empower each student to build personal agency and self-efficacy for their future.

    What is a Student Success Coach?


     A Student Success Coach fosters the successful transition of their students from high school into college and through to their degree completion, by providing academic, social, and personal guidance on an individual basis. 

    What is the difference between an Academic Advisor and a Student Success Coach?


    While many Academic Advisors use a style of coaching in their interactions with students, what distinguishes graduation coaching from academic advising are the key differences in their focuses and approaches.

    An Academic Advisor is responsible for ensuring that a student is consistently staying on track for degree completion by providing academic guidance pertaining, but not limited, to: the exploration of majors, degree program requirements, course selection and registration, supportive academic resources, career goals, and understanding academic policies, procedures, and regulations. Oftentimes, academic advising sessions can be time-limited, and it is not guaranteed that a student will meet with the same Advisor throughout their entire college experience. Students are assigned an Academic Advisor based on their intended major; if a student switches majors, they will be assigned a new Academic Advisor.

    A Student Success Coach can provide much of the same information as an Academic Advisor, except for instructing students on which required courses to register for within their degree program(s). Student Success coaching focuses on holistic student development and success. Student Success Coaches work interpersonally and collaboratively with the student to understand their unique strengths and challenges when entering and completing college, then help them develop the skills and access the tools necessary to have a thriving experience during their enrollment. Coaches provide accountability for students to follow through on their individual action plans toward personal and academic success. 

    All sessions are customized to fit the needs of each student and, typically, students will stay with the same Student Success Coach throughout their time at KSU, regardless of their major. There is no restriction on the number of appointments a student can schedule with their Student Success Coach each academic year. 

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