Meet the Staff

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  Dr. Franklin Ard

  Executive Director 

  Franklin Ard has served in student academic support roles in higher education for over eleven years and as a writing instructor for over fifteen years. He started his career in academic support as the manager of the University of South Alabama’s writing center and then as the director of the University’s large multi-functional tutoring center that provided both writing and subject-area tutoring. He received his doctorate in Educational Leadership from the University of South Alabama in 2018. He also holds Master of Arts degree in English and a Master of Fine Arts in creative writing. 

  He started a new role as Director of Academic Student Support Services at Kennesaw State University in August 2023 and was then named Executive Director for Student Support Programs in May 2024. In this capacity, he provides leadership for academic success initiatives aimed at enhancing student success at the University. In his free time, he enjoys spending time with his wife and three-year-old son, writing fiction and poetry, walking in nature, and reading books of all genres.

  fard1@kennesaw.edu

  470-578-2295
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  Krystal Gongora

  Associate Director

  Krystal Gongora joined the Student Success Coaching team in November 2021. She has served previous roles in higher education training student leaders, coordinating experiential learning programs, and providing college mental health counseling. She worked as an administrative professional in University Housing at the University of Georgia supervising student workers within the residence halls. She served as a program coordinator for an Alternative Spring Break travel program within the Civic Engagement office at Georgia State University. She completed her graduate internship experience with Counseling and Psychological Services (CPS) at Kennesaw State University providing mental health counseling to students on the Marietta campus. 

  Ms. Gongora is a Nationally Certified Counselor (NCC). She earned her Bachelor of Science degree in Psychology from the University of Georgia and her Master of Science degree in Clinical Mental Health Counseling from Georgia State University. Her professional experience also includes working in the non-profit public sector providing community mental health therapy to adult populations with severe and persistent mental diagnoses. 

  Ms. Gongora is a dedicated Georgia Bulldogs football fan and an Atlanta foodie. In her free time, she enjoys hiking, camping, going to music concerts, traveling, and listening to audiobooks or podcasts. 

  kgongor1@kennesaw.edu

  470-578-3082
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  Mallori Kelley

  Associate Director

  Mallori Kelley joined the Student Success team in January 2023. She serves as an Associate Director. Mallori has a strong passion for student success. With a background in medical student education at Northwestern University spanning 15 years, Mallori brings a wealth of experience and knowledge to her role. Her transition from the medical field to undergraduate education was driven by her desire to make a broader impact on the overall development of students. She is dedicated to creating engaging and enriching experiences that enhance the academic and personal growth of each student. Through innovative programming and a student-centered approach, she strives to empower students to reach their full potential and achieve their goals. 

  Ms. Kelley received her Bachelor of Science degree in Health Education & Promotion from the University of Illinois-Urbana Champaign and her Master’s in Health Communication from Northwestern University. In her free time, she enjoys spending quality time with her family, finding new restaurants in the city, and traveling. 

  mkelle74@kennesaw.edu

  470-578-6728
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  Ellie Thomson

  Associate Director

  Ellie Thomson serves as an Associate Director and oversees peer-to-peer support within Student Success Programs. In this role, she manages the Wing Leaders First-Year Peer Mentoring Program and the Peer Coaching initiative, both of which are designed to help students transition successfully to college life, build academic skills, and develop a strong sense of community. Ellie is passionate about creating impactful support systems that empower students to achieve their personal and academic goals.

  Before stepping into her current position, Ellie served as a Program Coordinator within Student Success Programs and as an academic advisor within the Coles College of Business. She has a deep commitment to helping students navigate their college experience and grow into confident, capable individuals.

  Ellie holds a Bachelor of Science in Organizational Communication from the University of Wisconsin-La Crosse and a Master of Business Administration from Viterbo University. In her free time, Ellie enjoys crafting, going on walks, trying new restaurants, spending time with family and friends, and watching reality TV (her guilty pleasure!). 

  ethomso2@kennesaw.edu

  470-578-2478
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  Adriana Gonzalez

  Program Coordinator

  Adriana joined Student Success Programs in November 2023. As Program Coordinator, she develops, plans, and coordinates the implementation of co-curricular programs and workshops. These programs aim to support students as they transition to college, help them stay on track, and lead them to graduation. The workshops assist students in developing their academic and professional skills.

  As an educator and leader at high schools within the Cobb County School District for over two decades, Adriana was the Department Chair of World Languages, the Advanced Placement (AP) testing coordinator, and managed Student Leadership programs. Prior to her career in education, Adriana worked within the telecommunications industry with a focus on project management, process improvement, and human resource development.

  Adriana received a Bachelor of Science in Industrial and Systems Engineering from Florida International University and a Master of Business Administration from Georgia State University. Additionally, Adriana graduated as an Education Specialist in Leadership from Berry College and completed an Alternative Teacher Preparation Certification from Kennesaw State University. In her free time, she enjoys volunteering, reading, traveling, and trying new cuisine.

  amg9298@kennesaw.edu

  470-578-7586
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  Nigel Richards

  Program Coordinator 

  Nigel Richards, a program coordinator with Student Success Programs (SSP) at Kennesaw State University, is dedicated to student enrichment. He focuses on supporting students by creating an immersive learning environment that fosters growth, resilience, and achievement through strategic program development, coaching, and mentorship. Driven by innovation and a deep commitment to student development, Nigel leads impactful initiatives that equip students with the tools and resources needed to thrive, ensuring student success remains at the core of every endeavor.

  A key aspect of Nigel’s work involves mentoring students through academic, career, and personal challenges, particularly those needing guidance. His efforts are instrumental in cultivating a strong sense of community and belonging, making everyone feel connected and included. Beyond coordination, he also designs and implements large-scale student engagement events such as KSU College Hacks & Professor Connections, Finding your College Crew, and KSU Game Night, enhancing engagement and fostering long-term success through dynamic, student-centered programming. 

  Outside of his professional endeavors, Nigel is an avid Star Wars fan, and his office is filled with collectibles from the franchise. His passion for Star Wars highlights his love for storytelling and its power to inspire and connect people, a value he brings to his work at Kennesaw State University. As a Program Coordinator, he infuses energy, creativity, and purpose into every initiative, ensuring that students are empowered with the guidance and support needed to reach their fullest academic and personal potential.

  nricha26@kennesaw.edu

  470-578-2695
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  Misty Henderson

  Student Success Coach 

  Misty Henderson joined the Student Success Coaching team in March 2023. She is a Kennesaw State University alumnus with a Bachelor of Science in Sociology Degree.

  Mrs. Henderson has been working with Kennesaw State University since 2019 and loves supporting students! Her previous role in higher education was in financial aid. She is passionate about supporting and assisting students in their goals. In her free time, she likes to read and spend time with family and friends.

  mhende45@kennesaw.edu

  470-578-3082
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  Andreea Johnson

  Student Success Coach

  Andreea Johnson joined Student Success team in January 2021 as a Student Success Coach. Throughout her career in higher education, Ms. Johnson has served in a myriad of capacities in both public and private universities.  She has worked with students through academic advising, new student orientation, recruitment/promotional events and educational workshop coordination and facilitation.  

  Ms. Johnson has also trained new staff and supplemental instruction leaders. In addition, Ms. Johnson has served on various committees to obtain accreditation renewal and distinction of academic excellence in various programs.

  Ms. Johnson holds a Bachelor of Applied Arts in Integrative Public Relations and a Master of Arts in Interpersonal and Public Communication from Central Michigan University.  She is passionate about working with students to help them develop academically and professionally.  In her free time, she enjoys connecting with friends at Starbucks over an iced latte, crocheting, and attending concerts.

  ajohn733@kennesaw.edu 

  470-578-6308
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  Ally Payne

  Student Success Coach

  Ally Payne joined the Student Success Coaching team in September 2024. She has served in a previous role at Kennesaw State University as an Academic Advisor in Owl Advising. Before working in higher education, Ally spent nine years as an elementary and middle school teacher in Gwinnett County, Cobb County, and a bilingual school in Sandy Springs.

   
  Ally earned her Bachelor of Science in Middle Grades Education from Shorter University in 2012. She is currently working on her Masters in Counselor Education at Valdosta State University. In her free time, Ally enjoys reading, crocheting, watching reality shows, exercising, spending time with loved ones, and cheering on the Atlanta Braves and Atlanta Falcons.

  apayne90@kennesaw.edu

  470-578-2157
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  Timothy Mahoney

  Student Success Coach 

  Tim joined the Student Success team in August 2024, supporting first-generation college students in the Coca-Cola Scholars Program and the student body. He works with students across majors, helping them navigate their academic journey by developing effective goal setting and study habits and preparing for internships and career opportunities by diving into professional development.

  Tim earned his Bachelor of Arts degree in Psychology and his Master of Science degree in Sports Psychology from Northern Illinois University. As a former collegiate lacrosse and community college basketball player, Tim combines his athletic background with thousands of hours of coaching experience to inspire and empower students to achieve their goals. His experience mentoring incarcerated youth at a maximum-security prison through Project FLEX as a graduate assistant reflects his dedication to empowering others to overcome challenges and succeed.

  In addition to his role at KSU, Tim brings a wealth of experience as a sports psychologist. He has worked with athletes at all levels, from youth and collegiate players to international C-Suite leaders and professional athletes, helping them achieve peak performance. Over his career, he has collaborated with athletes in nine countries, including collegiate All-Americans, national champions, and clients who have achieved significant milestones such as World Series victories, NBA Championships, and Olympic medal wins.

  Growing up in the suburbs of Chicago, Tim developed a deep appreciation for community and collaboration, which inspired his coaching approach at KSU. Outside of KSU, Tim enjoys spending time with friends and family, being outdoors, and traveling.

  tmahon12@kennesaw.edu

  470-578-6213

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  Aaliyah Ferrell

  Hi everyone! I’m Aaliyah, a graduating senior majoring in Criminal Justice with a minor in Criminology at KSU. I’m involved in 4-5 different organizations and work two jobs on campus. In my free time, I enjoy concerts, playing my keyboard, listening to music, going to the beach, and spending time with friends and family. Some of my favorite KSU memories are the Fall NPHC Greek Yard Show and meals with friends at the dining hall.

  I believe in the power of putting good energy into the universe and love helping others. As a Wing Leader, I’m able to give back by supporting students in ways I needed when I was in their shoes. I’m excited to continue contributing to the KSU community and sharing all the opportunities available to everyone!
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  Abigail McLean

  Hello! I am Abigail and I am a senior integrated health sciences major here at KSU. My favorite memories at KSU include any events when I am spending time with my friends! I love attending the events during the Week of Welcome and Homecoming Week. 

  As a Wing Leader, I am blessed to have the opportunity to help first-year students adapt to the college environment. As someone who has navigated challenges while transitioning to college, I understand at times it may be overwhelming. My goal is to provide resources, guidance, and support to help you succeed personally, academically, and socially here at KSU. 
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  Bailey Spyker

  My name is Bailey Spyker. I am a junior and am majoring in Mathematics with a concentration in statistics and minor in data science and analysis. I am a part of the Honor's college, as well. My favorite KSU memory is anything involving when I lived on campus my freshman year. I had so much fun, made so many amazing memories, and met some incredible people.

  As a Wing Leader, I am looking forward to connecting with first-year students while continuously making a change. The first year of college can make you feel a lot of conflicting emotions, and I am excited to be the person I could have thoroughly benefitted from my freshman year. Wing Leaders are hosting and supporting a variety of events that range from academic help to good old-fashioned fun! I am here to help with anything you need, and I can't wait to meet more of you!
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  Binta McCarther

  Hello! My name is Binta McCarther, and I am a senior majoring in psychology with a minor in sociology here at KSU. My favorite KSU memory would definitely have to be attending the Yard Show, where I got to experience the excitement and energy of the step performances from fraternities and sororities. It was such a fun and memorable event!

  As a Wing Leader, I’m excited to connect with first-year students and help them navigate their college journey. Starting college can be overwhelming, and my goal is to be that supportive resource to help students feel at home and take full advantage of all the opportunities KSU offers. Whether it's guiding students to the right resources or encouraging them to attend events and make connections, I’m here to make their first year as smooth and enjoyable as possible!

  Outside of school, I love dancing, crocheting, hanging out with friends, and learning new recipes. I’m always up for trying something new and meeting new people, so don’t hesitate to say hi!
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  Camille Warren

  Hi! My name is Camille Warren, and I am a fourth-year Criminal Justice and Black Studies student minoring in Criminology and African America & African Diaspora. My favorite KSU memory has been attending the social events partnered with Student Success Programs. I have worked in their department for 3 years helping students to find community and learn beneficial practices that are valuable in the future. 

  Being a Wing Leader, I am excited and grateful to be a helping hand for first-year & second-year students through the program to get adjusted for college. This program was a success and blessing for my first-year in college, and to have the opportunity to give students that same prospect is what drives my passion behind my work. We are a second home for our students, and I can't wait to share this experience with you as your Wing Leader! 
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  Genevieve Ahey

  Hey Y'all! I’m Genevieve, a second-year Management major and minoring in the President's Emerging Global Scholars cohort. I'm involved in a couple RSO's on campus namely Collegiate 100 & The Industrious Women's Network. At KSU, I love spending time with friends, listening to music, and exploring campus events through Owl Life. As a Wing Leader, I’m excited to connect with students and help them navigate college life. SSP offers incredible events that support both academic success and personal growth, and I can’t wait to be a part of that journey!
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  Geovanni Cuevas

  Hello, my name is Geovanni Cuevas, and I am 3rd year Computer Science student. I am the President of ColorStack and I am the Professional Development Chair for Upsilon Pi Epsilon, the Computer Science Honor Society. My favorite experiences at KSU have been getting to meet new people with the same career goals and interests. Outside of school, I have strong interests in Formula 1 racing and web development!

  As a Wing Leader I have been able to connect with many first-year students and assist them with any questions whether it be academic, social, or professional! I have a ton of knowledge about the different resources and programs on campus, especially on the Marietta campus. 
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  Josiah Davis

  Hello! My name is Josiah, and I am a fourth-year interaction design student minoring in technical communication here at KSU. My favorite KSU memory would definitely have to be attending Anime Night last year where I got to eat some really good ramen, received a bento box, and saw so many fellow students cosplaying! 

  As a Wing Leader, what excites me is being able to provide that helping hand to first-year students that I wish I had to better acclimate to college life. We have so many programs and events that students can take advantage of to make their experience at KSU memorable and enjoyable, which is my main goal as a Wing Leader!
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  Lyndsay Alexis

  Hey everyone! I’m Lyndsay, a Criminal Justice major with a double minor in Criminology and Sociology. Currently a Junior, I’m on track to graduate in Spring 2026, with plans to attend Law School in Fall 2026 and pursue a career in International Law.

  Beyond the classroom, I stay actively involved in student life through Sowers of Knowledge, French Club, and the Caribbean Student Association—proudly representing my Haitian heritage. I love being part of these organizations because they provide amazing opportunities to connect, grow, and build lifelong friendships.

  Being a Wing Leader is truly a privilege. I strive to empower my mentees, encouraging them to step outside their comfort zones while knowing they have a strong support system behind them. I understand the challenges of navigating new experiences, but together, we can create an environment where everyone feels comfortable, confident, and ready to thrive! Looking forward to an amazing journey with all of you! 
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  Malina Patel

  Hey, Owls! My name is Malina Patel, and I am a junior honors student majoring in Finance with a minor in Human Resources Management. Some of my hobbies include traveling, baking, making jewelry, and, most importantly, spending time with my friends and family! One of my favorite things here at KSU is all of the fun and exciting events they have to offer. My favorite event is Stuff-an-Owl, which occurs during the first week of every semester!

  As a Wing Leader, what excites me the most is being able to help freshmen navigate their transition into college life. Whether it is sharing tips and tricks, answering questions, or just being a friendly face on campus, I want to make sure you have the resources and support you need to thrive. Welcome to the Nest! I can’t wait to help you along this new journey!
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  Nancy Samayoa-Martinez

  Hi! My name is Nancy Samayoa-Martinez, and I am a fourth-year accounting student at KSU. One of my favorite moments at KSU must have been when I took part in Día de Los Muertos with HOLA. I helped with setting up and was so moved by how many people came together to celebrate and remember their loved ones. It was such a heartwarming experience that made me feel connected to my roots, and I loved seeing everyone come together in such a meaningful way.

  As a Wing Leader, I am especially excited to offer the kind of support I wish I had when I first got to KSU. College was never something I thought I would pursue, and I know it can feel overwhelming without the right support. That’s why I am passionate about helping first-year students navigate this new chapter. Through Student Success Programs, I have discovered all the amazing resources KSU has to offer, and I want to make sure others do too! My goal is to make every student feel welcomed, supported, and ready to make their KSU experience both unforgettable and fun!
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  Norma Camacho

  Hi! My name is Norma, and I am a senior majoring in public relations with a sociology minor. One of my favorite memories at KSU is when the men's basketball team beat Rutgers. The Convo was so packed and the energy in there was amazing, so unforgettable. 

  What excites me the most about being a wing leader is the ability to connect with various students and help them with any questions that arise during their first year. I love yapping and listening. I am so excited to meet everyone! 
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  Victor Rodriguez

  My name is Victor Rodriguez, and I’m a third-year Mechanical Engineering student with a minor in Mechatronics. One of my most memorable experiences at KSU was participating in Stomp Out Violence to help raise awareness about domestic violence—an event that truly made an impact on me.

  As a Wing Leader, I’m thrilled to meet and connect with so many talented individuals. Helping new students find their place on campus and making their transition smoother is something I genuinely enjoy. Be sure to join us at our events to meet me and my fellow Wing Leaders—we have an exciting semester planned for you all! I can’t wait to see you there.
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  Jaid Clough

  Hello! My name is Jaid. I’m a third-year computer science major concentrating in cyber security and minoring in interactive design. I am currently in the Journey Honors College and like to spend my time obsessing over Greek Mythology. 

  As a Wing Leader, I’m excited to meet new people and help KSU first-years as they get acclimated to the campus and college life. College can be challenging, and I want to be able to help as many people as possible. As a Wing Leader, I plan to host events to get first-year students more active in campus life and to make their transition as easy as possible.
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  Triniti Gray

  Hello! My name is Triniti Gray, and I am a junior here at KSU majoring in Marketing. I am also a part of the Double Owl program working towards getting my MBA. I am excited to be a Wing Leader because it gives me the opportunity to connect with my peers and help them along their academic journey. College can be challenging, but my goal is to provide support and guidance to help first-year students feel confident and set up for success. Whether it’s answering questions, offering advice, or simply being a friendly face on campus, I want to make sure students know they are not alone in this experience.
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  Ethan Kessie

  Hi! My name is Ethan Kessie. I am a third-year Mechanical Engineering major at KSU. One of my favorite KSU memories was hosting a gingerbread house-building event through Student Success Programs. At this event, students were able to relax and connect with their peers after a stressful exam season.

  When it was my first year, I was lucky enough to have peer mentors from Student Success Programs who provided me guidance throughout my college career. They helped me join programs such as Undergraduate Research and complete the coveted Scrappy's Bucket List. As a Wing Leader, I hope to empower students as much as I was during my first year.
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  Bianca Lafond

  Hi! My name is Bianca, I'm a junior majoring in Exercise Science. One of my favorite memories at KSU was attending my first basketball game. I had so much fun cheering on our team, spending time with friends, and getting to experience the energy and excitement of the game. 

  As a Wing Leader, I’m most excited about being a resource and mentor for students. With so many amazing programs, events, and opportunities on campus, my goal is to help students find their place, build connections, and make the most of their time here.
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  Helena Patino-Cruz

  Hi! My name is Helena and I am a third-year studying software engineering here at KSU. During my first year, I became the Communications Lead for Girls Who Code and also founded a new club called ColorStack. I’m excited to help students make the best out of their academic career! 

  A few fun things about me are I love watching new movies, tv shows, and YouTube analyses about them! I also enjoy reading, knitting, cooking for my family, and walking around new places!
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  Olivia Ruiz

  Hello! My name is Olivia Ruiz and I'm a junior majoring in English with a minor in professional writing here at Kennesaw State. One of my fondest KSU memories is spending afternoons in the university's beautiful library, discovering new authors, and getting lost in captivating stories. The atmosphere of learning and exploration always inspires me.

  As a Wing Leader, I'm excited to support first-year students as they transition into college life. I remember the challenges of my freshman year and how important it was to have a helping hand. My goal is to create a welcoming environment where students feel comfortable asking questions and seeking guidance. We have an array of programs and events designed to make your time at KSU unforgettable, and I am thrilled to be part of your journey!